Here’s what you’ll be doing:

• Strategic Leadership: Developing and executing the overall sales operations strategy, aligning it with company goals and sales objectives to maximize efficiency and revenue growth.
• Process Optimization: Designing, implementing, and refining sales processes, workflows, and best practices across the entire sales lifecycle (lead generation to closed-won).
• Technology & Systems Management: Owning the sales technology stack (CRM, sales enablement tools, etc.), ensuring optimal utilization, integration, and continuous improvement. This includes leading CRM administration and development.
• Data & Analytics: Establishing robust reporting and analytics frameworks to provide actionable insights into sales performance, pipeline health, forecasting accuracy, and sales team productivity.
• Forecasting & Planning: Leading the sales forecasting process, developing accurate models, and supporting annual sales planning, territory design, and quota setting.
• Sales Enablement: Collaborating with sales leadership and marketing to develop and deliver effective sales enablement programs, training, and content.
• Compensation Management: Overseeing sales compensation plan design, administration, and payout processes, ensuring fairness and motivation.
• Team Leadership & Development: Building, managing, and mentoring a high-performing sales operations team.
• Cross-functional Collaboration: Partnering with finance on budget and compensation matters, marketing on lead management and campaign effectiveness, and product teams on market feedback.